Contact Us -- Taste of Tradition

WhatsApp Chat

Fastest response
Usually within 1–2 hours

Start chat

Call Us Directly

Mon–Sat, 9 AM–6 PM
+91 6284776780

Call now

Send an Email

Response within 24 hours
[email protected]

Send email

Track Request

Already raised a query?
Check its live status here

Track now

Raise a Support Query

Fill in your details, verify your number via WhatsApp OTP, and our team will respond within 24 hours.

Your Details

Verify OTP

Query Raised

Open Query Already Exists Your query is still open. Our team is working on it. Please wait for it to be resolved before raising a new query.

Full Name

Mobile Number (WhatsApp)

A 5-digit OTP will be sent to this WhatsApp number for verification.

Email Address (optional)

Topic / Subject

Your Message

0 / 2000

OTP via WhatsApp only

Response within 24 hrs

Query number generated instantly

A 5-digit OTP has been sent to your WhatsApp number . Enter it below to verify and submit your query.

Resend in s

Query Raised Successfully!

Your support query has been received. A WhatsApp confirmation
has been sent to . Our team will respond within 24 hours.

Your Query Number

Save this number to track your query status.

Track Your Request

Jalandhar, Punjab

Our Office Address

Shop No 100/11, Deol Nagar, Tilak Nagar Road

Jalandhar, Punjab — 144001

View on Google Maps

Business Hours

Monday – Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

All times are in Indian Standard Time (IST). WhatsApp messages received outside hours are answered first thing next morning.

Direct Contact

+91 6284776780

Preferred for fastest response

Phone

+91 6284776780

Mon–Sat, 9 AM – 6 PM IST

[email protected]

Response within 24 hours

Our Promise to You

WhatsApp: Reply within 1–2 hours (during business hours)

Email / Form: Reply within 24 hours, guaranteed

Phone: Mon–Sat, 9 AM – 6 PM IST

How Can We Help You?

Select your query type and we’ll point you to the right support channel.

Order Support

Track order, modify address, payment issues, or check delivery status.

WhatsApp us

Bulk & Wholesale

Resellers, restaurants, corporate gifting, or orders above 5 kg.

WhatsApp us

Track Your Request

Already raised a support query? Enter your request number to see current status, updates, and resolution details.

Track status

Common Questions, Quick Answers

Find instant answers before reaching out — saves you time.

How do I track my order?

Once your order is shipped, you will receive an SMS and WhatsApp message with a tracking link. You can also log into your account and check "My Orders" for real-time tracking updates.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placing them, before they go into processing. WhatsApp us immediately at +91 6284776780 with your order number for the fastest resolution.

Do you deliver across India?

Yes! We deliver pan-India. Shipping is free on orders above ₹499. Delivery usually takes 4–7 business days depending on your location. Remote areas may take slightly longer.

What if I receive a damaged or wrong product?

We sincerely apologize! Please WhatsApp us a photo of the damaged product within 48 hours of delivery. We will arrange a replacement or full refund, no questions asked. Your satisfaction is our top priority.

Do you offer bulk or wholesale pricing?

Yes! We offer special pricing for bulk orders (5+ kg), resellers, restaurants, and corporate gifting. WhatsApp or email us your requirements and we will send a custom quote within 24 hours.

Are your pickles free from preservatives?

Absolutely. Our pickles are made with 100% natural ingredients — no artificial preservatives, colors, or additives. The natural preservation comes from salt, mustard oil, and spices, as per traditional Indian methods. We are FSSAI certified (Lic. 22126022000597).

Still Not Resolved?

We strive to resolve every query within 24–48 hours. If your issue remains unresolved even after contacting us, you have the right to escalate through official consumer channels.

As an FSSAI-certified food business, we comply with all food safety standards and consumer protection laws. Your rights are fully protected.

Submit Escalation Request

FSSAI Food Safety Helpline

1800-11-2100

Toll free — Food quality & safety complaints

National Consumer Helpline

1800-11-4000 / 14404

Toll free — Consumer rights & disputes

Online Consumer Forum

consumerhelpline.gov.in

File online complaints 24 x 7