1. Where We Deliver
We ship across India through trusted courier partners. Almost all serviceable pincodes are covered, including metros, tier-2/3 cities, and most rural areas. In the rare case your pincode is unserviceable, we will inform you within 24 hours of your order and issue a full refund immediately.
2. Shipping Charges
₹49
Standard Shipping
On orders below ₹499
FREE
Free Shipping
On orders of ₹499 or above
Shipping charges (if any) are always shown clearly on the checkout page before you pay — no hidden costs, ever.
3. Delivery Timelines
Order processing
Your pickles are packed fresh and handed to the courier within 24–48 hours of order confirmation (business days).
Metro cities
Typically delivered in 3–5 business days after dispatch.
Rest of India
Typically delivered in 5–8 business days after dispatch, depending on location.
Note: Timelines are estimates, not guarantees — actual delivery depends on the courier and your location. Orders placed on Sundays or public holidays are processed the next business day.
4. How We Pack Your Order
- Every jar is sealed airtight to lock in freshness and prevent leaks
- Jars are individually bubble-wrapped and cushioned inside a sturdy corrugated box
- Boxes are marked fragile and handled as food shipments
- Each order is packed the same day it is dispatched — nothing sits packed on a shelf
5. Order Tracking
Once your order is dispatched, you will receive the tracking details on WhatsApp / SMS on the mobile number provided at checkout. You can also message us on WhatsApp anytime with your order number for a live status update — we reply fast.
6. Delays & Exceptions
Occasionally, deliveries can be delayed due to factors beyond our control — extreme weather, courier network disruptions, festivals and peak season load, or regional restrictions. If your order is significantly delayed, message us and we will chase the courier on your behalf. If a package is confirmed lost in transit, you get a free replacement or a full refund — your choice (see our Refund Policy).
7. Failed Deliveries
Couriers typically attempt delivery 2–3 times and call the number provided at checkout. Please keep your phone reachable. If delivery fails because the address was incorrect or the phone was unreachable, the package returns to us — in such cases, re-shipping requires a fresh shipping charge, and COD booking amounts are not refundable. Double-check your address and mobile number at checkout to avoid this.
8. Contact Us
Questions about your delivery? Message us with your order number:
Taste of Tradition
Live tracking updates on WhatsApp.