FSSAI & Food Safety - Taste of Tradition

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Section 01

Overview & Our Food Safety Commitment

Taste of Tradition is a FSSAI-licenced Food Business Operator (FBO) producing authentic homemade pickles and preserves from Rupnagar, Punjab. Food safety is not a checkbox for us — it is the foundation of everything we make and sell. Every jar we dispatch has passed our internal quality checks and meets all applicable FSSAI regulations.

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Our Core Food Safety Philosophy

• Transparency first: Full ingredient lists, allergen disclosures, and shelf-life information on every product and label.
• Legal compliance always: We strictly follow the Food Safety & Standards Act, 2006 and all applicable FSSAI regulations.
• No compromises on hygiene: GMP and GHP standards are followed at every step — from sourcing to packing to shipping.
• Consumer safety is non-negotiable: Any food safety concern raised by a customer is treated as our highest priority.
• Proactive disclosure: We disclose known allergens, additives, and storage requirements clearly on every product.

✅ FSSAI Licenced FBO ✅ GMP / GHP Compliant ✅ Allergens Disclosed ✅ Shelf Life Labelled ✅ Batch Quality Checked ✅ FSSA 2006 Compliant

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Section 02

What is FSSAI? — About the Regulator

The Food Safety and Standards Authority of India (FSSAI) is the statutory body responsible for regulating and supervising food safety in India. It operates under the Ministry of Health & Family Welfare, Government of India, and is established under the Food Safety and Standards Act, 2006.

🏛 FSSAI — Key Facts

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Full Name

Food Safety and Standards Authority of India (FSSAI) — established under the Food Safety & Standards Act, 2006

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Parent Ministry

Ministry of Health & Family Welfare, Government of India

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Headquarters

FDA Bhawan, Kotla Road, New Delhi — 110002

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Official Website

fssai.gov.in • Consumer portal: foscos.fssai.gov.in • Complaints: foodsafety.gov.in

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Consumer Helpline

1800-11-2100 (Toll-free) • For food safety complaints, reporting adulteration, and FSSAI queries

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What FSSAI Does

Sets food standards • Regulates food manufacturing • Issues licences • Monitors food businesses • Investigates food safety complaints

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How to Verify Our FSSAI Licence — Free Public Tool

You can independently verify our FSSAI licence at any time by visiting foscos.fssai.gov.in and searching by our business name (Taste of Tradition) or our FSSAI number. A valid licence confirms we have passed FSSAI’s licensing checks and are authorised to manufacture and sell food products in India.

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Section 03

Legal Framework — Acts & Regulations We Comply With

Our operations, products, labelling, and quality practices are governed by the following Acts and Regulations issued by FSSAI and the Government of India:

Legislation / Regulation	Year	What It Covers	Our Status
Food Safety & Standards Act (FSSA)	2006	Primary food safety law in India; governs all food businesses	✅ Full compliance
FSS (Licensing & Registration) Regulations	2011	Mandatory FSSAI licence / registration for all Food Business Operators	✅ Licenced
FSS (Food Products Standards & Additives) Regulations	2011	Standards for pickle composition, permitted additives, quality parameters	✅ Compliant
FSS (Contaminants, Toxins & Residues) Regulations	2011	Maximum permissible limits for contaminants in food products	✅ Monitored
FSS (Packaging & Labelling) Regulations	2011 & 2020	Mandatory label info: ingredients, net weight, shelf life, allergens, FSSAI no., manufacturer details	✅ Fully labelled
FSS (Advertising & Claims) Regulations	2018	Rules for health claims, organic claims, and product descriptions	✅ No misleading claims
Legal Metrology (Packaged Commodities) Rules	2011	Net weight declaration, MRP, manufacturer details on packaging	✅ Compliant
Consumer Protection Act	2019	Consumer rights for defective products, unsafe food, and unfair trade practices	✅ Followed

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FSSAI Licence Number on Every Product Label

As required by FSSAI regulations, our FSSAI licence number is printed on every product label and outer packaging. This is a legal requirement — verify this number at foscos.fssai.gov.in to confirm authenticity. Any product sold without a valid FSSAI number is illegal in India.

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Section 04

Our Products — Ingredients & Full Transparency

We believe in complete ingredient transparency. Every Taste of Tradition product is made with traditional recipes using natural, identifiable ingredients. We do not use any ingredient that we cannot name or that is not legally permitted under FSSAI regulations.

🧪 Ingredient Categories in Our Products

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Vegetables & Fruits

Seasonal fresh or sun-dried vegetables and fruits sourced from trusted local suppliers. E.g., raw mango, green chilli, carrot, garlic, ginger, lemon

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Spices & Masalas

Whole and ground spices including mustard seeds, fenugreek, turmeric, red chilli, cumin, fennel — all food-grade and identity-preserved

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Oils

Food-grade edible oils (mustard oil, sesame oil, or refined oil as specified per product). Sourced from FSSAI-compliant suppliers

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Salt & Acidulants

Iodised common salt (per FSSAI standards) and food-grade acidulants (vinegar, citric acid where used) at FSSAI-permitted levels

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Preservatives (If Used)

Only FSSAI-permitted preservatives (e.g. sodium benzoate, acetic acid) at or below maximum permissible limits under FSS Regulations 2011. Fully disclosed on label.

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Colours (If Used)

Only FSSAI-approved natural or synthetic colours in permitted quantities. No unlicensed colours or dyes. If no added colour, stated on label.

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Complete Ingredient List — On Every Product Label

The complete ingredient list (in descending order by weight) is printed on every product label as required by FSS (Packaging & Labelling) Regulations. If you have questions about a specific ingredient in a specific product, contact us before purchasing — we will provide complete details.

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Section 05

Manufacturing & Hygiene Standards (GMP / GHP)

Our manufacturing facility follows Good Manufacturing Practices (GMP) and Good Hygiene Practices (GHP) as mandated by FSSAI. These are the foundational pillars of safe food production.

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Facility Hygiene

GHP Compliance

Manufacturing area is maintained clean, sanitised, and free from pests. Walls, floors, and work surfaces are cleaned and disinfected regularly. Separate zones for raw material and finished product storage.

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Food Handler Health

FSSAI Hygiene Standards

All food handlers undergo regular health checks. Anyone with a communicable illness, open wounds, or infectious disease is not permitted to handle food. Hands are washed and sanitised before all food contact operations.

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Equipment & Utensils

Food-Grade Materials Only

All equipment, utensils, jars, and containers in contact with food are made of food-grade materials, regularly sanitised, and inspected for damage. No non-food-grade plastics or reactive metals are used.

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Raw Material Control

Sourcing Standards

All raw materials are sourced from verified, reputable suppliers. Each incoming batch is visually inspected for quality. Contaminated, mouldy, or substandard inputs are rejected and returned to supplier.

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Storage Conditions

Temperature Control

Finished products are stored at appropriate ambient temperature, away from direct sunlight, moisture, and strong odours. Products are not stored near chemicals, cleaning agents, or non-food materials.

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Supplier Compliance

FSSAI-Registered Suppliers

Wherever possible, we source from FSSAI-registered suppliers for key ingredients. We maintain purchase records and traceability documents as required by FSSAI Good Manufacturing Practices.

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FSSAI Inspection Readiness

Our facility and records are maintained in a state ready for FSSAI inspection at any time. All batch records, supplier invoices, and production logs are archived as required by FSSAI regulations. We welcome regulatory audits and have maintained a clean compliance record.

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Section 06

Packaging & Labelling Compliance

All products are packaged and labelled in compliance with the FSS (Labelling & Display) Regulations, 2020 and the Legal Metrology (Packaged Commodities) Rules, 2011. Every label is designed to give you complete, honest information.

Mandatory Label Requirement	Regulation	Our Label
Product Name / Common Name	FSS Labelling Regs 2020	✅ Clearly stated
Ingredient List	FSS Labelling Regs 2020	✅ In descending order by weight
Net Weight / Quantity	Legal Metrology Rules 2011	✅ In grams (metric)
FSSAI Licence Number	FSS (L&R) Regulations 2011	✅ Prominently displayed
Manufacturer Name & Address	FSS Labelling Regs 2020	✅ Full address printed
Best Before / Expiry Date	FSS Labelling Regs 2020	✅ Month & Year format
Batch Number / Lot Number	FSS Labelling Regs 2020	✅ On label for traceability
Storage Conditions	FSS Labelling Regs 2020	✅ Clear storage instructions
Allergen Declaration	FSS Labelling Regs 2020	✅ Major allergens highlighted
Nutritional Information	FSS Labelling Regs 2020	✅ Per 100g (where applicable)
MRP (incl. all taxes)	Legal Metrology Rules 2011	✅ Inclusive of all taxes
Customer Care Contact	Consumer Protection Rules	✅ Phone & email on label

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Packaging Materials — Food-Grade Only

All packaging (jars, lids, shrink wrap, outer boxes) is food-grade and complies with FSSAI requirements for food contact materials. Jars are made of food-grade glass or BPA-free food-safe plastic. Lids are airtight to maintain product freshness. If a lid is broken or tampered on arrival, do not consume — contact us immediately.

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Section 07

Allergen Disclosures & Dietary Information

We take allergen safety extremely seriously. Our products may contain or have been prepared in proximity to common allergens. Always check the specific product label for the precise allergen declaration.

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Critical Allergen Warning

If you have a known food allergy or intolerance, do not rely on general product descriptions alone. Always: (1) Read the ingredient list and allergen declaration on the actual product label; (2) Contact us before ordering if unsure; (3) Consult your doctor. We cannot guarantee a completely allergen-free manufacturing environment.

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Gluten

May Contain

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Peanuts

Check Label

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Tree Nuts

Check Label

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Sesame

Present (some)

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Mustard

Present (most pickles)

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Milk / Dairy

Not Present

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Eggs

Not Present

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Fish / Shellfish

Not Present

Dietary Category	Status	Notes
Vegetarian	✅ All products vegetarian	No meat, poultry, fish, or gelatin in any product
Vegan	✅ Most products vegan	Check specific product for honey-based variants
Gluten-Free	⚠ Not certified GF	Shared facility; not suitable for celiac patients without checking label
Jain Diet	⚠ Check specific product	Some products contain garlic and onion — not Jain-suitable
High Sodium / BP	⚠ Consult doctor	Pickles are typically high-sodium; consult your physician if advised to limit salt

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Section 08

Shelf Life, Best Before Date & Storage Guidelines

Homemade pickles and preserves have a specific shelf life that depends on ingredients, oil content, salt concentration, and storage conditions. Always check the “Best Before” date on the product label before consuming.

Storage Condition	Requirement	Reason
Before Opening	Cool, dry place away from direct sunlight	Prevents premature fermentation or spoilage; maintains colour and texture
After Opening	Refrigerate at 2°C–8°C	Slows microbial growth; extends freshness post-opening
Utensil Rule	Always use a dry, clean spoon	Introducing moisture accelerates spoilage and mould growth
Lid Rule	Ensure airtight seal after each use	Prevents oxidation, contamination, and odour absorption
No Mixing	Do not mix new with old opened pickle	Cross-contamination can introduce bacteria
No Direct Hand Contact	Do not use fingers to take out pickle	Skin bacteria can contaminate the jar

📅 Shelf Life Guide by Product Type

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Oil-based Pickles (Achar)

Unopened: 9–18 months • After opening: 2–3 months • Refrigerate after opening

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Vinegar-based Pickles

Unopened: 12–24 months • After opening: 3–6 months • Refrigerate after opening

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Chutneys & Pastes

Unopened: 6–12 months • After opening: 4–6 weeks • Always refrigerate after opening

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Sweet Preserves / Murabba

Unopened: 12–18 months • After opening: 1–2 months • Store in cool, dry place

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Signs a Product Should NOT Be Consumed

Discard and contact us if you notice: Mould growth (white, black, or coloured patches) • Foul or off odour not characteristic of the pickle • Unusual texture (sliminess, unnatural softness) • Broken or tampered seal/lid on arrival • Colour change inconsistent with the product. Do not taste to check — discard if unsure.

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Section 09

Quality Checks & Testing Before Dispatch

Every product undergoes a multi-stage quality check before it is labelled, sealed, and dispatched. We do not compromise on this process under any circumstance.

1

Raw Material

Incoming Ingredient Inspection

Every batch of incoming vegetables, spices, oil, and other raw materials is visually inspected. Any ingredient showing signs of mould, contamination, or quality defects is rejected. Batch and supplier details are recorded.

2

In-Process

During Manufacturing Check

During pickle preparation, spice mixing, and packing: salt levels, oil content, spice uniformity, colour, aroma, and texture are checked against product standards. Deviations are corrected or the batch is discarded.

3

Final Product

Pre-Labelling Quality Assessment

Finished product is assessed for sensory quality (taste, aroma, colour, texture). Net weight is verified against label declaration. Products failing quality assessment are not labelled or dispatched.

4

Packaging

Seal & Jar Integrity Check

Each jar is checked for airtight seal, intact lid, no cracks in glass or container, and tamper-evident seal. Any jar with a compromised seal is removed from the batch and not dispatched.

5

Label

FSSAI Compliance Check on Label

Label is verified to contain all mandatory FSSAI-required information: product name, ingredient list, net weight, FSSAI number, manufacturer address, best-before date, batch number, and MRP.

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Cleared

Dispatch Clearance

Only products passing all 5 checks are packed for dispatch. Batch record is updated with dispatch date, order details, and batch number for full traceability.

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Third-Party Lab Testing

We periodically send product samples to NABL-accredited / FSSAI-notified laboratories for microbiological and chemical testing to verify compliance with FSSAI food product standards. Test reports are archived and available to regulatory authorities on request.

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Section 10

Food Safety at Delivery — What You Should Check

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Our Shipping Protection

Before dispatch

• Each jar wrapped in bubble wrap or foam
• Corrugated outer box with adequate padding
• “FRAGILE — FOOD PRODUCT” marked on outer box
• “This Side Up” orientation labels where applicable
• Tamper-evident seals on all products

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On Delivery — Check These

Before accepting the package

• Outer box is not crushed, torn, or heavily damaged
• All jars are intact — no breakage
• Tamper-evident seal on each jar is unbroken
• No leakage inside the box
• Best-Before date is future-dated

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Damaged or Tampered Delivery — Act Immediately

If you receive a broken jar, tampered seal, leaking product, or signs of mishandling:
1. Do not consume the product.
2. Photograph the damaged packaging and product immediately before removing from box.
3. Contact us within 24 hours via WhatsApp or email with photos and your Order ID.
4. We will arrange a free replacement or full refund — no questions asked for genuine damage cases.
5. You may also report to FSSAI Helpline: 1800-11-2100 if you suspect contamination.

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Section 11

How to Report a Food Safety Issue

If you experience any food safety concern — including illness after consuming our product, foreign material in the product, or unusual taste/smell — please follow this process:

1

Immediate Safety

Stop Consuming the Product

Immediately stop consuming the product. If you feel unwell, seek medical attention. Do not discard the product yet — retain it as evidence for investigation.

2

Document

Photograph Everything

Take clear photographs of: the product jar, the label (FSSAI no., batch no., best-before date), the issue found inside the product, and the original packaging.

3

Contact Us

Report to Taste of Tradition

Contact us via WhatsApp or email with photos, Order ID, product name, batch number, best-before date, and a clear description of the issue. We acknowledge within 48 hours.

4

Investigation

We Investigate & Respond

We review the batch record, investigate the production process, and assess whether a recall or corrective action is needed. We respond with findings and resolution within 7 days. For serious safety issues, we coordinate with FSSAI.

5

Escalate if needed

Contact FSSAI if Unsatisfied

If our response is unsatisfactory, escalate to FSSAI Consumer Helpline: 1800-11-2100 or file at consumerhelpline.gov.in. This is your right as a consumer and we fully support you in exercising it.

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Food Safety Report Email Format

Subject:

FOOD
                                        SAFETY ISSUE — [Product Name] — Batch [No.] — Order
                                        [ID]

Include: Photos • Product name • Batch no. • Best-before date • Nature of issue • Whether any consumption occurred • Any health effects observed

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Section 12

Our Food Safety Commitments

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Maintain FSSAI Licence

We will maintain a current, valid FSSAI licence at all times and display our licence number on every product label and this website.

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Full Ingredient Transparency

We will never hide an ingredient. Every component including preservatives and additives will be listed on the label in plain language.

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Allergen Disclosure Always

We will prominently disclose all known allergens on every product label and update disclosures promptly if our recipes or processes change.

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GMP / GHP Standards

We will maintain Good Manufacturing Practices and Good Hygiene Practices at all times and not compromise hygiene under any business pressure.

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Permitted Additives Only

We will use only FSSAI-permitted additives at or below maximum permissible limits. We will never use unlicensed chemicals, dyes, or adulterants.

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Accurate Best-Before Dates

We will declare realistic, accurate best-before dates based on actual product testing and will never extend shelf life on labels beyond what is genuinely safe.

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Batch Traceability

Every product batch will have a unique batch number and production record, enabling us to trace and recall specific batches if a safety concern arises.

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Respond to Every Complaint

Every food safety complaint will be acknowledged within 48 hours and investigated seriously. We will cooperate fully with FSSAI in any regulatory investigation.

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Section 13

Consumer Rights Under Food Safety Law

As a food consumer in India, you are protected by the Food Safety & Standards Act, 2006 and the Consumer Protection Act, 2019. Here are your key rights:

Your Right	Under	What This Means
Right to Safe Food	FSSA 2006	Food sold to you must be safe, free from harmful adulteration or contamination
Right to True Labelling	FSS Labelling Regs 2020	Every product must have a complete, truthful label with all mandatory information — no misleading claims
Right to Allergen Information	FSS Labelling Regs 2020, Reg 5	Manufacturer must declare all major allergens on the label and is legally liable if they fail to do so
Right to Accurate Shelf Life	FSS Labelling Regs 2020	Best-before / expiry dates must be accurate — selling past-expiry food is a legal offence
Right to Report to FSSAI	FSSA 2006, Section 59	You can report any food adulteration, unsafe food, or mislabelling directly to FSSAI at any time
Right to Compensation	Consumer Protection Act 2019	If you suffer harm due to unsafe food, you can claim compensation through the Consumer Commission
Right to Verify Licence	FSSA 2006, Section 31	You can verify any food business’s FSSAI licence at foscos.fssai.gov.in — free public tool

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Section 14

Government Helplines & Resources

You have the right to contact any of these government bodies at any time if you have a food safety concern, complaint, or query:

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Government of India — Food Safety & Consumer Helplines

All helplines are toll-free • Use these if we fail to address your concern satisfactorily

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Primary Food Safety Regulator

FSSAI — Food Safety & Standards Authority of India

For: Food adulteration • Mislabelled products • Unhygienic food practices • Unlicensed food businesses • Reporting FSSAI violations. File complaint online for tracking and follow-up.

📞 1800-11-2100

Toll-free • fssai.gov.in • Verify licences: foscos.fssai.gov.in • File complaint: foodsafety.gov.in

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Consumer Complaints — Ministry of Consumer Affairs

National Consumer Helpline (NCH)

For: Food product complaints • Mislabelling • Short weight • Refund denial • Consumer rights violations. File online for faster resolution with tracking ID.

📞 1800-11-4000

📞 14404

📞 1915

Toll-free • Mon–Sat, 9:30AM–5:30PM • consumerhelpline.gov.in

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Online Consumer Court

e-DAAKHIL — Consumer Dispute Redressal Commission Portal

For: Filing a formal consumer case against a food business for unsafe food, mislabelling, non-delivery, or refund denial. Free filing for cases up to Rs.50 lakh. 100% online process at District / State / National Commission level.

🌐 edaakhil.nic.in

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Food-Related Health Emergency

National Emergency & Ambulance

If you have consumed a product and are experiencing a medical emergency (food poisoning, allergic reaction, severe illness): Call emergency services immediately. Do not wait. Also report to your district health authority for epidemiological investigation.

📞 112 (Emergency)

📞 108 (Ambulance)

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Online Food Fraud / Counterfeit Products

National Cyber Crime Reporting Portal

For: Counterfeit food products sold online • Fake FSSAI licence numbers • Impersonation of food brands. Report if you suspect an online food business is fraudulent or using a fake FSSAI number.

📞 1930

cybercrime.gov.in

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State Food Safety Regulator

State Food Safety Department — Punjab

For: Local food safety complaints, state-level FSSAI enforcement, reporting local food businesses. The State Food Safety Commissioner, Punjab, handles state-level food safety matters.

fssai.gov.in • foodsafetypunjab.gov.in

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Section 15

Regulatory Disclosures

📄 Mandatory Regulatory Disclosures — Taste of Tradition

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FSSAI Licence Number: 22126022000597 — Printed on all product labels. Verify independently at foscos.fssai.gov.in.

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Manufacturer Name & Address: Taste of Tradition, Rupnagar, Punjab — 140001, India. Manufacturing premises is the same as above.

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Product Category: Pickles, Chutneys, Preserves & Condiments (Homemade / Small-Batch Manufacturing). FSSAI food category: Fruits & Vegetables Products / Condiments & Spices.

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Preservatives & Additives: Any preservative or additive used in a product is declared on the product label. We use only FSSAI-permitted additives within maximum permissible limits. Products marketed as “no preservatives” contain none.

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Allergen Statement (General): Our products may contain or be manufactured in proximity to: Mustard, Sesame, and Tree Nuts. Specific allergen declarations are product-specific and printed on each label. Customers with severe allergies must contact us before ordering.

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Natural & Homemade Claims: Where we use the term “natural” or “homemade”, it means our products are produced using traditional recipes and natural ingredients without artificial flavours. We do not hold an “Organic” certification unless explicitly stated on a specific product.

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Shelf Life Accuracy: Best-before dates are determined based on product testing under standard storage conditions. Consuming products past their best-before date is not recommended. Shelf life may be shorter if products are not stored as directed.

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Product Images: Product images on our website are representative. Actual colour and appearance may vary slightly due to natural ingredients and seasonal variation. This is not a quality defect.

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Net Weight Accuracy: Net weights declared on labels are accurate per Legal Metrology (Packaged Commodities) Rules, 2011. Minor variations of ±2% may occur due to the nature of handmade products but remain within permitted tolerance.

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Customer Care (Food Safety): +91 6284776780 • [email protected] • Available Mon–Sat, 9AM–6PM

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Section 16

Contact Us — Food Safety Queries & Complaints

Channel	Contact	Best For	Hours	Response
📱 WhatsApp	+91 6284776780	Food safety issue, damaged product, tampered seal, photos of concern	Mon–Sat 9AM–7PM	1–4 hours
📧 Email	[email protected]	Detailed food safety report with photos and batch details	24x7 received	Within 48 hrs
📞 Phone	+91 6284776780	Urgent food safety concern	Mon–Sat 10AM–6PM	Same call
🌿 FSSAI Helpline	1800-11-2100	Reporting adulteration, unsafe food, licence verification	Business hours	FSSAI SLA

Food Safety Concern? Report It Immediately.

Every food safety report is our highest priority. Acknowledged within 48 hours, resolved within 7 days.

WhatsApp Food Safety Email Food Safety Report

Taste of Tradition • FSSAI Licence No: 22126022000597 • Rupnagar, Punjab, India
Regulated by FSSAI under Food Safety & Standards Act, 2006 • Ministry of Health & Family Welfare, Govt. of India
FSSAI Helpline: 1800-11-2100 • NCH: 1800-11-4000 / 14404 • Cyber Crime: 1930
Verify our licence: foscos.fssai.gov.in • File complaint: foodsafety.gov.in • Last updated: October 2026